Meet the Team
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Impartiality — The Office should conduct any inquiries and investigations in an impartial manner. The Office may become an advocate for change within the Kingdom where the process demonstrates a need for it. We acknowledge that Advocates have their own implicit biases, just like everyone else, but that they are committed to remaining as impartial as possible and exploring any bias that might come up with the rest of the advocacy team, to ensure that each complainant receives fair and equitable access to support.
Confidentiality — The Office holds all communications with those seeking assistance in strict confidence, and does not disclose confidential communications unless given permission to do so. The only exception to this privilege of confidentiality is where there appears to be an imminent risk of serious harm. Any formal complaints submitted will go to the Royal Family, as well as the Kingdom Seneschal. |
Advocate Guidelines:
- Provide a confidential place to collaboratively explore complaints, clarify issues and consider options concerning issues in the Kingdom.
- Confidentially receive questions and concerns related to individual situations as well as broader systemic issues.
- Listen impartially and give unbiased feedback.
- Encourage and empower the populace to find their own solutions to problems.
- Guide participants toward available services and resources, should there be any.
- Facilitate communication when conflict arises.
- Serve as facilitator in group problem-solving.
- With the member’s consent, consult with Stallari members to obtain more information about the issues at hand, and explore options for conflict resolution.
- Suggest the redirection of matters to formal channels when appropriate. (IE: legal authorities.)
- Promote fairness, equality, inclusion and access for all persons.
- Serve as a catalyst for institutional change by reporting trends and identifying opportunities to enhance Kingdom policies and procedures.